TERMS OF SERVICE

These Terms of Service (“Terms”) govern your access to and use of the website located at [Arete Consulting] and any related pages, content, products, services, features, or materials offered by Arete USA LLC d/b/a Aretē Consulting (“Aretē,” “we,” “us,” or “our”).

By accessing or using the website, you agree to be bound by these Terms. If you do not agree, do not use the website.

1. Company Information

Arete USA LLC, doing business as Aretē Consulting, is a limited liability company organized under the laws of the State of Alabama, United States.

2. Use of the Website

You may use the website only for lawful purposes and in accordance with these Terms. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use it in any way that could damage, disable, or impair the site or its users.

3. Intellectual Property

All content on the website, including text, graphics, logos, branding, downloads, audio, video, digital products, and other materials, is owned by or licensed to Aretē and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, upload, display, transmit, sell, sublicense, or create derivative works from our content without prior written permission, except as expressly permitted by law or by separate written agreement.

4. Digital Products

We may offer digital products such as eBooks, audiobooks, downloadable materials, and related content through the website.

When you purchase a digital product, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use that product for your personal or internal business use only, unless otherwise stated in writing.

You may not share, resell, reproduce, redistribute, publicly display, or otherwise exploit digital products without our prior written consent.

5. Purchases and Payment

We use third-party payment processors, including Squarespace, to process payments. By submitting payment information, you authorize the applicable processor to charge the total amount of your order, including taxes and fees where applicable.

You agree to provide current, complete, and accurate purchase and account information.

6. Refunds

Unless otherwise stated on the product page or required by law, all digital product sales are final and non-refundable once access or delivery has been provided.

If a refund policy is posted for a specific product or transaction, that policy will control to the extent of any conflict.

7. Product Purchase Amendment

For all purchases made through the Aretē online store, the following additional terms apply:

(a) You understand that digital products may be delivered electronically and may be accessible immediately upon purchase.
(b) By completing a purchase, you consent to immediate delivery and acknowledge that you may lose any statutory right of withdrawal or cancellation, to the extent permitted by applicable law.
(c) You agree not to initiate fraudulent chargebacks or payment disputes. If you believe there is an error in your order, you agree to contact us first at [help@areteusaconsulting.com] so we may attempt to resolve the issue.
(d) We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, misuse, or violation of these Terms.

8. User Submissions

If you submit messages, feedback, inquiries, testimonials, or other content through the website, you grant Aretē a non-exclusive, royalty-free license to use that content for internal business purposes, customer service, and, where applicable and permitted, marketing, unless you request otherwise in writing.

9. Disclaimer

The website and its content are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the website, its content, or any products or services offered through it, including warranties of merchantability, fitness for a particular purpose, non-infringement, or availability.

10. Limitation of Liability

To the fullest extent permitted by law, Aretē shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or any products purchased through it.

Our total liability for any claim relating to the website or a product shall not exceed the amount you paid for the applicable product or service, to the extent permitted by law.

11. Third-Party Services

The website may link to or integrate with third-party services, including Squarespace, payment processors, email services, and analytics tools. We are not responsible for the content, policies, or practices of third-party services.

12. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

13. Governing Law

These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law principles.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on the website with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms, contact us at:

Arete USA LLC d/b/a Aretē Consulting
1401 Doug Baker Blvd
Ste 107 #800
Birmingham, AL 35242
[help@areteusaconsulting.com]

PRIVACY POLICY

This Privacy Policy explains how Arete USA LLC d/b/a Aretē Consulting (“Aretē,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit [Arete Consulting], contact us, or purchase products through our website.

By using the website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Message content

  • Billing information

  • Purchase information

  • Any other information you choose to provide through forms, email, or checkout

Information collected automatically

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on pages

  • Referring website

  • General usage data

  • Cookies and similar tracking technologies

2. How We Use Information

We may use the information we collect to:

  • Respond to inquiries and provide customer support

  • Process purchases and deliver products

  • Send order confirmations and account-related communications

  • Communicate about services, products, or updates

  • Improve our website, offerings, and customer experience

  • Monitor website performance and security

  • Comply with legal obligations

  • Prevent fraud, abuse, or unauthorized activity

3. Legal Basis for Processing

Where applicable, we process personal information based on:

  • Your consent

  • Performance of a contract or pre-contractual request

  • Our legitimate business interests

  • Compliance with legal obligations

4. Sharing Information

We may share information with:

  • Service providers and vendors that help operate our business, including website hosting, email delivery, analytics, and payment processing

  • Squarespace and other payment processors used to complete transactions

  • Professional advisors, such as attorneys or accountants, where necessary

  • Government authorities or law enforcement when required by law

We do not sell personal information in the traditional sense. If this ever changes, we will update this Policy as required by law.

5. Cookies and Analytics

We may use cookies, pixels, and similar technologies to improve website performance, remember preferences, analyze traffic, and understand how visitors use the site.

You can usually control cookies through your browser settings, but disabling cookies may affect site functionality.

6. Email Communications

If you provide your email address, we may use it to respond to your inquiry, send transactional messages, or provide updates and marketing communications where permitted by law.

You may opt out of marketing emails at any time by following the unsubscribe instructions in the message or contacting us directly.

7. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information, or to object to certain processing activities.

To make a request, contact us at [help@areteusaconsulting.com] We may need to verify your identity before responding.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. International Users

If you access the website from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact:

Arete USA LLC d/b/a Aretē Consulting
1401 Doug Baker Blvd
Ste 107 #800
Birmingham, AL 35242
[help@areteusaconsulting.com]

STORE PURCHASE AMENDMENT

This Store Purchase Amendment is incorporated into and forms part of the Terms of Service for purchases made through the Aretē online store.

1. Scope

This Amendment applies to all purchases of digital products, including eBooks, audiobooks, downloads, and related materials, purchased through the website.

2. Digital Delivery

Digital products may be delivered electronically immediately after purchase. You are responsible for ensuring that you have the necessary equipment, software, and internet access to receive and use the product.

3. License and Restrictions

Your purchase grants you a limited, personal, non-exclusive, non-transferable license to use the product as authorized by Aretē. You may not copy, share, resell, sublicense, post, distribute, or otherwise exploit the product without prior written permission.

4. Payment Processing

Payments are processed through Squarespace or another third-party processor we may use from time to time. We do not store full payment card details on our own systems.

5. Refund Policy

All sales are final unless otherwise stated in writing on the product page or required by law. Because digital products may be accessed immediately, refunds may not be available once delivery has occurred. All sales of eBooks, audiobooks, and other digital products are final and non-refundable once purchase is completed and access or delivery has been provided. Because digital products are delivered electronically and may be accessed immediately, no returns, exchanges, or cancellations will be accepted except where required by applicable law.

6. Chargebacks and Disputes

Before initiating a chargeback or dispute, you agree to contact us at [help@areteusaconsulting.com] so we may attempt to resolve the issue in good faith. We reserve the right to contest improper chargebacks.

7. Order Refusal or Cancellation

We may refuse, limit, or cancel any order at our discretion where we believe it is necessary to protect our business, prevent fraud, or enforce these terms.